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Terms and Conditions

1. Legal Disclaimer and Introduction

The She Care platform is operated by SHECARE COSMETICS TRADING CO. L.L.C, legally registered in the United Arab Emirates. By accessing or using the Website, you acknowledge and agree to be bound by these Terms and Conditions and related policies.

2. Definitions

  • Company”: Refers to SHECARE COSMETICS TRADING CO. L.L.C.
  • Website: Refers to the She Care online platform.
  • “Customer” or “User”: Any individual using, registering on, or purchasing from the Website.
  • “Vendor”: Brands or businesses offering their products on the platform.
  • “Products”: Goods and services displayed on the Website.

3. Acceptance of Terms

By using the Website, you agree to comply with these Terms and any additional policies published on the Website.

4. Account Creation and Website Use

  • Users must be at least 18 years old.
  • Users must provide accurate and truthful information upon registration.
  • Users are responsible for maintaining the confidentiality of their login credentials and all activities under their account.

5. Products and Services

  • Products are listed as provided by authorized vendors.
  • Images shown may differ from actual products.

6. Pricing and Payment

  • All prices are in AED and inclusive of VAT (where applicable).
  • Accepted payment methods include credit/debit cards and UAE payment gateways.
  • The Company reserves the right to cancel orders if payment is unsuccessful.

7. Shipping and Delivery

  • Orders are delivered within 2 to 5 business days across the UAE.
  • Customers must provide accurate delivery addresses.

8. Returns, Exchanges, and Cancellations

  • Return or exchange requests can be made within 7 days of receipt, subject to Company policy.
  • Certain products may be non-returnable for health, safety, or logistical reasons.
  • Orders can only be canceled prior to shipment.

9. Intellectual Property

All intellectual property rights related to the content, designs, and materials on the Website are reserved to the Company. Unauthorized use, reproduction, or redistribution is strictly prohibited.

10. Limitation of Liability

The Company shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Website or Products.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of the United Arab Emirates, and UAE courts shall have exclusive jurisdiction over any disputes.

12. Amendments

The Company reserves the right to amend these Terms at any time, with such changes becoming effective upon their publication on the Website.